1)       Why do you sell replacement pads?  Do they wear out quickly?

    The rubber pads should last a very long time.  They are made from a rubber similar to
    the kind used in automobile tires, only much softer.  Like the tires on your car, their life
    will depend on “mileage and road conditions”.  In theory, they’ll wear out eventually,
    but honestly, it might take years.

    The main reason that we sell the pads separately isn’t because they have a short life
    span.  It’s because they’re small and easy to lose if they become detached from their
    frame.  So, whether you wear them out or need to replace lost pads, you can always
    get new ones.

    2)      Do you ship outside the United States?  If so, what does it cost?

    Yes, we ship almost anywhere.  Shipping outside the United States costs $6.00 (USD)
    for one capo.  (If you purchase more than one, add $2.00 for each additional capo.)  
    Delivery usually takes 2-3 weeks, but mail service varies throughout the globe.

    3)      Do you offer quantity discounts or wholesale rates?

    If you are a music retailer or wholesale distributor and would like to sell Harmonic
    Capos, please contact us at sales@weaseltrap.com for information about discount
    rates and packaging options.

    4)       Your brochure says it’s normal for notes played at the 1st or 2nd frets to be muted
            by the pads.  Why is that?

    To answer this question, you really need to take a close look at how the Harmonic
    Capo works.

    Open strings can be made to play harmonics when the capo’s pads are adjusted to
    barely touch them at the 12th fret.  When you press a string down at the 11th fret, it
    moves all the way down to the fretboard, far away from the pad.  In that position, you
    can play the string normally and the pad does not interfere with it at all.  Pressing the
    same string down at lower frets moves the string less (at the 12th fret).  As you press
    the string down at lower and lower frets, the string moves less and less away from its
    pad.

    The problem with muting happens when you run out of room.  Pressing the string
    down at the 1st or 2nd fret may move the string so little that it still occasionally touches
    the pad and that will tend to mute the note.

    Not all guitars are the same.  Some may allow use of the entire neck, especially on the
    higher pitched strings.  But some muting is normal at the 1st or 2nd frets.  You can
    reduce the problem by being very careful to adjust the pads for the minimum contact
    pressure necessary to achieve the open string harmonic.

    5)       Why are guitars with low action a problem?

    The reason is very closely related to Questions #4 above.  A guitar with low action
    means the strings are already quite close to the fretboard.  That means you start with
    less room to work with and consequently, you run out of room sooner.

    Guitars with extremely low action may experience significant muting on the lower
    frets.  So much so, that we don’t recommend using the Harmonic Capo on these
    guitars.  Guitars with factory standard action, typically work very well.

    6)       Can the Harmonic Capo be used at the 5th or 7th frets?

    Yes!  The Harmonic Capo works fine in those locations.  Those harmonics are higher
    in pitch, but otherwise, it works exactly the same.

    7)       The Harmonic Capo doesn’t fit on my guitar!  Am I doing something wrong?

    Maybe not.  The Harmonic Capo does not fit on all guitars.

    If your guitar has a short (12-fret) neck and the neck joint interferes severely with the
    Harmonic Capo’s elastic strap at the 12th fret, then there’s not much that can be done
    about it.  In that case, your only option is to use the capo at the 5th or 7th frets instead.  
    Typically, affected guitars include classical guitars, nylon string guitars, Spanish guitars
    and most dobros.

    On the other hand, if the guitar has a longer (14-fret) neck and the neck joint is not
    excessively large or bulky, the Harmonic Capo should fit.  If your guitar has a 14-fret
    neck, but the neck joint is still interfering, it may be possible to correct the problem by
    replacing the Harmonic Capo's elastic strap with a slightly longer one.  Longer straps
    are available if this is the case.

    What else could be wrong?  Check two things:  First, be sure the capo is positioned
    directly over the 12th fret and not the 14th fret.  Second, don’t try to stretch the elastic
    strap beyond the low plastic hook provided for it.  The strap should not hook over the
    metal frame that supports the rubber pads.

    8)       The harmonics I get sound dead.  Am I doing something wrong?

    Make sure the Harmonic Capo is positioned directly over the 12th fret, not next to it.  
    The plastic support feet on the capo are designed to rest directly on the fretboard, while
    straddling the end of the fret.  If the capo is not positioned in the right place, the
    harmonics will be dead or non-existent.

    If that doesn’t help, try adjusting the pads for lower contact pressure.  Too much
    pressure will mute the harmonic.

    Lastly, you should not expect the harmonics generated by the capo to be any better
    than what you can achieve with your hands.  If the guitar is harmonically dead to start
    with, the capo will not fix that.

    9)       Can you use more than one Harmonic Capo at a time?

    Yes and no.  There are useful harmonic points at the 5th, 7th and 12th frets, so in
    theory you could put a capo in each position.  But it doesn’t necessarily help to have
    more than one capo applied to the same string.  Why?  Because applying a capo at the
    5th fret and the 12th fret on the same string would have exactly the same effect as the
    capo on the 5th fret by itself.  The open strings would give you two-octave harmonics.

    Applying a capo at the 7th fret and the 12th fret on the same string produces harmonics
    that are two octaves plus a fifth above the normal open strings.  That might be more
    useful.  Selectively engaging or disengaging the pads on multiple capos is also a
    possibility.  

    10)     Can you use the Harmonic Capo with a conventional capo?

    Yes and no, again.  Using a conventional capo shifts the harmonic points up the neck.  
    So, if you’re using an acoustic guitar, the octave harmonics may now be inaccessible
    due to the neck joint.  Depending on where the conventional capo is placed, you may
    have access to other usable harmonic points.

    Another concern is that using a conventional capo will have the side effect of lowering
    the action.  As explained above, that could cause some notes to be muted by the pads
    if the Harmonic Capo was used also.

    11)     Why doesn’t the Harmonic Capo work on 12-string guitars?

    The rubber pads used by the Harmonic Capo are designed to make contact with single
    strings.  On a 12-string guitar, the strings are paired, sometimes grouping strings with
    significantly different gauges.  String pairs with the same gauge would probably work
    with the Harmonic Capo’s pads, but it would be very difficult to adjust the pad pressure
    for a good effect on string pairs that are not the same height off the fretboard.  For this
    reason, we don’t recommend using the Harmonic Capo on 12-string guitars.

    12)     Why doesn’t the Harmonic Capo work on dobros or classical guitars?

    Most dobros and classical guitars have short necks.  Their 12th frets are positioned
    right where the neck attaches to the guitar body.  In this position, the neck joint
    interferes with the Harmonic Capo’s elastic strap and prevents it from being attached
    securely.

    You could still use the Harmonic Capo on the 5th or 7th frets on these guitars, but not
    having access to the octave harmonics is a major limitation.

    13)     All the demo videos seem to use non-standard tunings and pretty advanced playing
            techniques.  Do you have be a guitar wizard to use a Harmonic Capo?  It looks hard.

    Not all of the demos use non-standard tuning.  "Frames of Reference Part 3" and the
    Electric Guitar Demo both use standard tuning.

    Players that use “open tunings” like DADGAD and see the open strings as their friends
    will probably get up to speed with the Harmonic Capo fast.  The rest of you, who work
    for years in the woodshed trying to AVOID playing the open strings, may have to make
    some adjustments to your technique.

    Is it hard?  No, not necessarily.  But it isn’t always intuitive either.  You don’t expect the
    pitch of a string to go UP when you pull off.  It’s something you’ll have to get used to.  
    But once you do, it’s really very cool.

    14)     Didn't the German guitarist Hans Reichel invent a Harmonic Capo back in the
            1980's?

    Yes!  Hans Reichel and Bob Kilgore both came up with the idea at about the same time,
    although neither one knew about the other until recently.  Mr. Reichel chose not to
    market his design in favor of his many other creative projects.